Ledger.com/Start®| Getting Started — Ledger Support™

When it comes to protecting your cryptocurrency, security is everything. Hardware wallets are widely considered one of the safest ways to store digital assets, and Ledger.com/start is the official setup page for initializing your Ledger device securely.

If you’ve recently purchased a Ledger Nano S Plus or Ledger Nano X, your setup process should always begin at Ledger.com/start. This guide explains the complete setup procedure, essential security steps, and best practices to ensure your crypto assets remain protected.


What Is Ledger.com/Start?

Ledger.com/start is the official onboarding portal provided by Ledger. It walks users through:

  • Verifying device authenticity
  • Installing Ledger Live
  • Setting up a new wallet
  • Creating a secure PIN
  • Backing up your 24-word recovery phrase

Using the official start page ensures you download legitimate software and avoid phishing scams or counterfeit applications.


Why Choose a Ledger Hardware Wallet?

Ledger hardware wallets protect cryptocurrency by storing private keys offline inside a Secure Element chip. Unlike online wallets or exchanges, Ledger devices:

  • Keep private keys isolated from internet exposure
  • Require physical confirmation for transactions
  • Protect against malware and phishing attacks
  • Give users complete ownership of their digital assets

Even if your computer is compromised, your crypto remains secure within the device.


Step-by-Step Setup at Ledger.com/Start

Step 1: Unbox and Inspect Your Device

Before beginning setup:

  • Ensure packaging is sealed
  • Verify the device has not been pre-configured
  • Confirm no recovery phrase is included in the box

Ledger devices generate recovery phrases during setup — never accept a device that comes with a pre-written phrase.


Step 2: Visit Ledger.com/Start

Open your browser and manually type Ledger.com/start. Avoid clicking links from emails or ads.

Select your device model:

  • Ledger Nano S Plus
  • Ledger Nano X

The website will guide you through the official setup process.


Step 3: Download and Install Ledger Live

Ledger Live is the official companion app for Ledger hardware wallets. It is available for:

  • Windows
  • macOS
  • Linux
  • iOS
  • Android

For initial setup, the desktop version is recommended.

Ledger Live allows you to:

  • Manage multiple cryptocurrencies
  • Send and receive crypto securely
  • Install apps for different coins
  • Update firmware
  • Track portfolio performance

Always download Ledger Live directly from Ledger.com/start to ensure authenticity.


Step 4: Initialize Your Device

After installing Ledger Live:

  1. Connect your Ledger device via USB (Nano X also supports Bluetooth).
  2. Choose Set up as new device or Restore from recovery phrase.
  3. Create a secure PIN code directly on the device.

The PIN protects access to your wallet if someone gains physical possession of your device.


Step 5: Write Down Your Recovery Phrase

During setup, your device will generate a 24-word recovery phrase.

This is the most critical step.

Important guidelines:

  • Write the phrase down on the provided recovery sheet
  • Store it offline in a secure location
  • Never take a photo or screenshot
  • Never share it with anyone

Your recovery phrase is the only way to restore your wallet if your device is lost, stolen, or damaged.


Understanding Ledger Security

Ledger devices use advanced security architecture:

Secure Element Chip

Protects private keys using tamper-resistant hardware.

Offline Key Storage

Private keys never leave the device.

Transaction Verification

Every transaction must be approved on the device screen.

Firmware Updates

Regular updates strengthen device security.

These layers provide strong protection against cyber threats.


After Setup: What’s Next?

Once setup is complete, you can:

  • Install cryptocurrency apps via Ledger Live
  • Add accounts for Bitcoin, Ethereum, and other assets
  • Transfer crypto from exchanges to your Ledger wallet
  • Explore staking options for supported coins

Always verify receiving addresses directly on your Ledger device before transferring funds.


Common Setup Issues and Solutions

Device Not Recognized

  • Use a different USB cable or port
  • Restart Ledger Live
  • Update your operating system

Forgot PIN

  • After three incorrect attempts, the device resets
  • Restore using your 24-word recovery phrase

Recovery Phrase Errors

  • Check spelling and word order carefully
  • Words must match exactly as shown during setup

For persistent issues, consult official Ledger support resources.


Security Tips to Avoid Scams

Cryptocurrency users are frequently targeted by phishing scams. Protect yourself by:

  • Never entering your recovery phrase on any website
  • Ignoring emails asking for wallet verification
  • Avoiding unofficial software downloads
  • Bookmarking Ledger.com/start for future reference

Ledger will never ask for your recovery phrase.


Frequently Asked Questions (FAQ)

1. Is Ledger.com/start free to use?
Yes, the setup portal and Ledger Live software are free.

2. Can I use Ledger without Ledger Live?
Ledger Live is required for initial setup and account management.

3. What happens if I lose my Ledger device?
You can restore your wallet using your 24-word recovery phrase on a new Ledger device.

4. Does Ledger store my private keys online?
No. Private keys remain securely stored offline inside the device.

5. Can I manage multiple cryptocurrencies?
Yes. Ledger supports thousands of coins and tokens.


Why Starting at Ledger.com/Start Is Important

Many fake websites mimic Ledger branding to steal recovery phrases. Beginning your setup at Ledger.com/start ensures:

  • Official software downloads
  • Authentic device initialization
  • Safe firmware installation
  • Protection from phishing attacks

Always double-check the website URL before entering any information.


Conclusion

Ledger.com/start is the official and safest starting point for setting up your Ledger hardware wallet. By following the guided setup process, installing Ledger Live, securing your recovery phrase, and setting a strong PIN, you create a powerful defense against crypto theft.

Proper setup is the foundation of long-term cryptocurrency security. Take your time, follow each step carefully, and prioritize protecting your recovery phrase above all else.

Your crypto security begins at Ledger.com/start.